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🧾 Frequently Asked Questions (FAQs) – ShopHash

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1. How long will it take to receive my order?


Most orders are processed within 24–48 hours and typically delivered within 7–12 business days, depending on your location. We’ll send you tracking details once your order is shipped.

2. Do you offer Cash on Delivery (COD)?


Yes, ShopHash offers Cash on Delivery on select products. Availability will be shown at checkout based on your location.

3. How do I track my order?


Once your order ships, you’ll receive an email or SMS with a tracking link. You can also track your order using the "Track My Order" option on our website.

4. What if I receive a damaged or wrong item?


No worries! If your product is damaged or incorrect, just reach out to us within 48 hours of delivery at shophashofficial@gmail.com with photos of the product, and we’ll assist you with a quick resolution or replacement.

5. Do you accept returns or exchanges?


Yes, we offer a 7-day return or exchange policy for most products. Items must be unused and in their original packaging. Please check our Shipping & Return page for more details.

6. Are the colors and sizes exactly as shown on the website?


We try our best to display products accurately, but slight variations in color or size may occur due to different screen settings or manual measurements. If you have specific questions, feel free to contact us before ordering.

7. Is shopping on ShopHash secure?


Absolutely! We use SSL encryption to ensure your personal and payment information is protected at all times.

8. Do you ship internationally?


Currently, we ship only within India. We're working on expanding globally – stay tuned!

9. How do I contact customer support?


You can reach out to us at shophashofficial@gmail.com or use our Contact Us form. We usually respond within 24 hours.

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